ZAP Cooling & Heating Terms of Conditions
SMS Program
When you provide your mobile number and consent to receive text messages from ZAP Cooling & Heating, you may receive SMS or MMS messages related to your interactions with us.
Messages may include:
· Responses to service or estimate inquiries
· Appointment scheduling and confirmations
· Appointment reminders
· Technician arrival or dispatch updates
· Service and project updates
· Customer service communications
· Follow-up messages
· Maintenance reminders
· Review or feedback requests
· Promotional offers and marketing communications, when you have consented to receive them
Message Frequency
Message frequency may vary based on your interactions with ZAP Cooling & Heating, scheduled services, and the types of communications you have agreed to receive.
Message and Data Rates
Message and data rates may apply. Your wireless carrier’s standard messaging and data rates may apply to messages sent to or received from ZAP Cooling & Heating.
For questions regarding your mobile plan, please contact your wireless carrier.
Opting Out
You may opt out of applicable text messages at any time by replying STOP.
After opting out, you may receive a confirmation that your request has been processed. You will no longer receive applicable text messages unless you later provide consent to receive them again.
You may also request to stop applicable text communications by contacting us at 706-219-1709 or customerservice@zapcoolingandheating.com.
Customer Support
If you have questions or need assistance regarding text messages from ZAP Cooling & Heating, please contact us:
Phone: 706-219-1709
Email: customerservice@zapcoolingandheating.com
Carrier Responsibility
Wireless carriers are not responsible for delayed or undelivered messages. Message delivery may be affected by your wireless service, network availability, device settings, or other factors outside of ZAP Cooling & Heating’s control.
Consent
Consent to receive marketing text messages from ZAP Cooling & Heating is not a condition of purchasing goods or services.
Where required, marketing text messages will only be sent after appropriate consent has been obtained.
Privacy
We respect your privacy. Mobile phone numbers, SMS opt-in information, and SMS consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
For more information about how ZAP Cooling & Heating collects and uses information, please review our Privacy Policy.
Changes to These Terms
We may update these SMS Terms & Conditions periodically to reflect changes in our messaging practices or applicable requirements. Any updates will be posted on this page with a revised effective date.
Contact Us
ZAP Services LLC
d.b.a. ZAP Cooling & Heating
7314 GA-115
Cleveland, GA 30528
Phone: 706-219-1709
Email: customerservice@zapcoolingandheating.com
Website: zapcoolingandheating.com