From Helen to Gainesville, Zap Cooling and Heating is a premier air conditioning repair service that proudly serves the people of northeast Georgia. Founded in October 2003 by Zack Presnell, our goal is to be the area’s most trusted HVAC service provider. We want to form a lifelong bond with our customers and establish ourselves as a dependable and honest service.
Our team has a core philosophy that we've honed into a culture that we follow every day.
- Excellence – Our work performance should never be less than excellent. If we ever fail to meet this mark on our first attempt, we will continue to work until we achieve it.
- Integrity and Honesty – We will be upfront with our customers in all matters..
- Reliability – Our customers can always count on us for emergency services. Any time of day or night, every single day, we’ll be here for them.
- Fairness – Our prices and recommendations are fair and appropriate.
- Adaptable – We will adjust and change to meet the needs of our customers.
- Politeness - Outstanding customer service is one of the pillars of a small business, and we make sure to treat our customers with respect and kindness.